Who We Are
This Privacy Policy describes how Digital Blue Line SRL, operating under the brand name Octans Training, collects, uses, stores, and protects your personal data when you use our website and services.
- Legal entity: Digital Blue Line SRL
- Trading name: Octans Training
- Registered address: Chișinău, Republic of Moldova
- Email: office@octanstraining.com
- Website: www.octanstraining.com
Digital Blue Line SRL is the data controller responsible for your personal data. We are committed to protecting your privacy and handling your data transparently and responsibly.
What Data We Collect
We collect only the data necessary to provide and improve our services. The categories of personal data we may collect include:
Identity & Contact Data
- Full name
- Email address
- Phone number (if provided)
- Country and city of residence
- Professional role or organization (if provided)
Account Data
- Username and encrypted password
- Account registration date
- Profile information you choose to provide
Transaction & Payment Data
- Purchase history and order details
- Payment confirmation records
- Billing information (payment card details are processed by our secure payment processor and are not stored by us)
Usage & Learning Data
- Courses enrolled in and completion status
- Quiz and examination results
- Time spent on course content
- Certificates issued
Technical Data
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time of visit
- Referring URLs
How We Collect Your Data
We collect your personal data through the following means:
- Directly from you — when you register an account, enroll in a course, make a purchase, contact us, or fill in any form on our website.
- Automatically — when you use our website, we automatically collect technical and usage data through cookies and similar tracking technologies.
- From third parties — we may receive data from payment processors, analytics providers, and marketing platforms in connection with your use of our services.
How We Use Your Data
We use your personal data for the following purposes and on the following legal bases:
| Purpose | Legal Basis |
|---|---|
| Creating and managing your account | Contract performance |
| Processing course enrollments and payments | Contract performance |
| Delivering course content and tracking progress | Contract performance |
| Issuing certificates of completion | Contract performance |
| Sending transactional emails (receipts, access links) | Contract performance |
| Responding to support requests and inquiries | Legitimate interest |
| Improving our platform and course content | Legitimate interest |
| Sending marketing communications | Consent (you may opt out at any time) |
| Complying with legal obligations | Legal obligation |
| Fraud prevention and security | Legitimate interest / Legal obligation |
We will not use your personal data for any purpose incompatible with those stated above without first obtaining your consent.
Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience, analyze usage, and support our marketing activities.
Types of Cookies We Use
- Essential cookies — required for the website to function correctly. These cannot be disabled.
- Functional cookies — remember your preferences and settings to improve your experience.
- Analytics cookies — help us understand how visitors use our site (e.g. Google Analytics).
- Marketing cookies — used to deliver relevant advertising and track campaign performance.
You can control and manage cookies through your browser settings. Disabling certain cookies may affect the functionality of the website. By continuing to use our website, you consent to our use of cookies in accordance with this policy.
Data Sharing & Third Parties
We do not sell your personal data. We may share your data with trusted third parties only where necessary to provide our services or comply with legal obligations.
Categories of Recipients
- Payment processors — to securely process your payments (e.g. Stripe, PayPal).
- Email service providers — to send transactional and marketing communications.
- Analytics providers — to analyze website usage and improve our services.
- Cloud hosting providers — to store and process data on our behalf.
- Legal and regulatory authorities — where required by applicable law or court order.
All third-party service providers are contractually required to protect your data and use it only for the purposes we specify. We conduct due diligence on all providers to ensure adequate data protection standards.
International Data Transfers
Digital Blue Line SRL is based in the Republic of Moldova. Your personal data may be transferred to and processed in countries outside Moldova, including countries within the European Economic Area (EEA) and beyond.
Where we transfer data outside Moldova or the EEA, we ensure that appropriate safeguards are in place, such as:
- Standard contractual clauses approved by the European Commission.
- Transfers to countries recognized as providing adequate data protection.
- Other lawful transfer mechanisms as applicable.
By using our services, you acknowledge and consent to the transfer of your data as described in this section.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.
- Account data — retained for the duration of your account and for up to 3 years after account closure.
- Transaction records — retained for 7 years to comply with financial and tax regulations.
- Course completion and certificate records — retained indefinitely to verify credentials upon request.
- Marketing data — retained until you withdraw consent or opt out.
- Technical/log data — retained for up to 12 months.
When your data is no longer required, we will securely delete or anonymize it.
Your Rights
Depending on your location, you may have the following rights regarding your personal data. To exercise any of these rights, contact us at office@octanstraining.com.
We will respond to all legitimate requests within 30 days. For complex requests, we may extend this period by a further 2 months and will notify you accordingly.
Data Security
We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, loss, destruction, or alteration.
- All data transmissions are encrypted using SSL/TLS technology.
- Passwords are stored in encrypted form and are never accessible in plain text.
- Access to personal data is restricted to authorized personnel only, on a need-to-know basis.
- We conduct regular security reviews and updates of our systems.
- Payment card data is processed exclusively by PCI-DSS compliant payment processors.
In the event of a data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority and affected individuals as required by applicable law.
Children's Privacy
The Octans Training platform is intended for adult professional use and is not directed at children under the age of 16.
We do not knowingly collect personal data from anyone under the age of 16. If you believe that we have inadvertently collected data from a minor, please contact us immediately at office@octanstraining.com and we will take steps to delete such data promptly.
Links to Third-Party Websites
Our website may contain links to third-party websites, including ICAO, IATA, EASA, and other aviation authority websites. This Privacy Policy applies only to the Octans Training platform.
We are not responsible for the privacy practices of any third-party websites. We encourage you to review the privacy policies of any external sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
When we make material changes, we will notify you by email or by posting a prominent notice on our website prior to the changes taking effect. The date of the most recent revision is indicated at the top of this page.
Your continued use of the Octans Training platform after any changes to this Privacy Policy constitutes your acceptance of the updated policy.
Contact & Data Protection Inquiries
For any questions, requests, or concerns regarding this Privacy Policy or the processing of your personal data, please contact us using the details below.