Quality Management System for Civil Aviation (e-book)

Overview

This comprehensive course on Quality Management System for Civil Aviation, developed by Octans Business Services, is designed to provide aviation professionals with the knowledge and skills necessary to implement and maintain an effective Quality Management System in compliance with international standards.

Based on the prescriptions of IATA Airport Handling Manual (AHM) and ICAO Doc 9806, this course offers in-depth insights into quality assurance, regulatory compliance, and continuous improvement within the civil aviation sector.

Table of contents:

MODULE 1 – INTRODUCTION 4

SCOPE
PURPOSE
DOCUMENTATION USED

MODULE 2 – QUALITY MANAGEMENT SYSTEM

GENERAL
MANAGEMENT RESPONSIBILITIES
RESOURCE MANAGEMENT
PRODUCT AND SERVICE REALIZATION
MEASUREMENT, ANALYSIS AND IMPROVEMENT
CONTINUOUS IMPROVEMENT
QUALITY DOCUMENTATION

MODULE 3 – QUALITY ASSURANCE PROGRAM

QUALITY ASSURANCE PROGRAM PURPOSE AND OBJECTIVES
QAP ORGANIZATION AND STRUCTURE
MANAGEMENT RESPONSIBILITIES, DUTIES AND AUTHORITY
QUALITY ASSURANCE PROGRAM SCOPE
FEEDBACK TO THE ACCOUNTABLE EXECUTIVE
QUALITY POLICY AND OBJECTIVES
MANAGEMENT REVIEW

MODULE 4 – AUDIT PROGRAM

GENERAL
AUDIT PLANNING
AUDITOR SELECTION, TRAINING AND QUALIFICATION
AUDIT PREPARATION

Course Objectives:

Understand the principles and importance of Quality Management Systems in civil aviation.
Gain familiarity with the IATA AHM and ICAO Doc 9806 standards and requirements.
Learn to develop, implement, and maintain a QMS tailored to the needs of civil aviation organizations.
Identify and apply best practices for quality assurance, risk management, and continuous improvement.
Equip participants with the skills to perform internal audits and manage corrective and preventive actions effectively.

Target Audience:

This Quality Management System for Civil Aviation course is designed for aviation professionals, including quality managers, compliance officers, safety managers, auditors, and other personnel involved in quality management and regulatory compliance within the civil aviation industry.

Course Duration:

The course spans over 6 hours, offering a blend of theoretical knowledge to ensure participants gain a comprehensive understanding of Quality Management Systems in civil aviation.

Certification:

Participants who successfully complete the Quality Management System for Civil Aviation course will receive a certificate from Octans Business Services.